MissedCallFix ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and messaging features (collectively, the "Services").
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Phone number
Email address
Business name
Appointment or service-related details provided during communication
b. Communication Data
Inbound phone calls
SMS/MMS messages sent and received through our platform
Call and message timestamps and metadata
c. Technical Information
IP address
Browser type
Device information
Pages visited on our website
2. How We Use Your Information
We use the information we collect to:
Respond to inbound inquiries and missed phone calls
Send transactional and conversational text messages
Provide customer support and service-related communications
Schedule or confirm appointments
Improve our services and platform performance
Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information.
3. SMS Messaging & Consent
By contacting a business that uses MissedCallFix or by using our Services, you consent to receive transactional SMS messages related to your inquiry. Messages are sent only after you initiate contact, such as calling a business phone number.
Message frequency varies based on your interaction. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.
4. Information Sharing
We may share information only in the following circumstances:
With service providers that help us operate our platform (such as messaging and hosting providers)
To comply with legal obligations or lawful requests
To protect the rights, safety, and security of our users or the public
All third-party providers are required to protect your information and use it only for authorized purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure, and we cannot ensure or warrant absolute security.
6. Data Retention
We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
Access or request a copy of your personal information
Request correction or deletion of your information
Opt out of SMS communications at any time
To exercise these rights, contact us using the information below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy, please visit the website: